At kishansuvidha.in, we respect the privacy of our visitors and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, and disclose information that we receive when you visit our website.

Information We Collect:

We collect information that you provide to us when you register for an account, participate in surveys, or contact us through our website. This information may include your name, email address, phone number, and any other information you choose to provide.

We also collect information automatically through the use of cookies and other tracking technologies. This information may include your IP address, browser type, device type, operating system, and other information about your visit to our website.

How We Use Your Information:

We may use your information to provide you with the services and products that you have requested, to personalize your experience on our website, and to communicate with you about our services and products. We may also use your information to improve our website and to conduct research and analysis.

We will not share your personal information with third parties unless required by law or if we have your express consent to do so.

Security:

We take reasonable steps to protect the information we collect from unauthorized access, use, and disclosure. We use industry-standard security measures to safeguard your personal information, including firewalls, encryption, and secure servers.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.

Shipping Policy

Thank you for choosing Kishan Suvidha Portal for your agricultural needs. We strive to provide you with a seamless and convenient shopping experience. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our portal. Please read this policy carefully to understand the shipping process and applicable guidelines.

Shipping Locations:
We currently offer shipping services within India. However, specific product availability and delivery options may vary depending on your location. Please ensure that you provide accurate and complete shipping address details during the checkout process to avoid any delivery delays or issues.

Shipping Methods:
We have partnered with reliable logistics providers to ensure prompt and secure delivery of your orders. The shipping method may vary based on factors such as the size and weight of the product, delivery location, and availability of shipping services in your area. We strive to use the most efficient and cost-effective shipping methods for timely delivery.

Shipping Charges:
Shipping charges may apply to your order, and they will be calculated based on factors such as the product weight, dimensions, shipping destination, and any ongoing promotions or offers. The applicable shipping charges will be displayed during the checkout process, allowing you to review and confirm the total cost before completing your order.

Estimated Delivery Time:
We make every effort to ensure that your order is processed and shipped in a timely manner. The estimated delivery time is provided for each product on our portal and it will be minimum 3 working days to 30 working days as per requirement of product or service and it may vary depending on the shipping location and logistics service used. While we strive to meet the estimated delivery timelines, unforeseen circumstances or logistical challenges may result in slight delays. We appreciate your understanding in such cases.

Order Tracking:
Once your order is shipped, we will provide you with a tracking number and instructions on how to track your shipment. You can use this tracking number to monitor the progress of your delivery and get real-time updates on its status. Please note that tracking information may take some time to be updated by the logistics provider.

Delivery Attempts and Re-Delivery:
Our logistics partners will attempt to deliver your order to the provided shipping address. If no one is available to receive the package, they may make multiple delivery attempts or contact you to reschedule the delivery. In case of failed delivery attempts, it may be returned to us, and additional charges may apply for re-delivery.

Packaging and Product Condition:
We take utmost care in packaging the products to ensure their safe transit. Please inspect the package upon delivery and report any damages or discrepancies to our customer support team within 24 hours of receipt. We will investigate the issue and take appropriate actions to resolve it.

Non-Delivery or Lost Packages:
In rare cases where a package is not delivered or lost in transit, please contact our customer support team immediately. We will initiate an investigation with the logistics provider and take necessary steps to resolve the issue, which may include re-shipment of the order or refund as per the circumstances.

Change of Shipping Address:
Once an order is placed, it is not possible to change the shipping address. However, if you need to update the shipping address, please contact our customer support team as soon as possible. We will try our best to accommodate the change if the order has not been shipped yet.

International Shipping:
At present, we only offer shipping within India and do not provide international shipping services. We apologize for any inconvenience this may cause.

If you have any further questions or require assistance regarding our Shipping Policy, please contact our customer support team. We are here to help you.

Note: This Shipping Policy is subject to change without prior notice. The most recent version of the policy will be updated on our website.

Thank you for choosing Kishan Suvidha Portal. We appreciate your trust and look forward to serving you.

Contact Us If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at support@kishnsuvidha.in

Contact Us:

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@kishansuvidha.in. 

Address – 1103 Surya Kiran Building Kasturba Gandhi Marg New Delhi -110001